Play Smart,
Stay Safe on db365
Gambling is entertainment, not a financial strategy. db365 is fully committed to responsible gaming — providing every player in Bangladesh with the tools, resources, and support needed to keep their experience healthy, balanced, and within their means.
18+ Age Restriction Policy
db365 is strictly an adults-only platform. Every player must be at least 18 years of age to register, deposit, place bets, or participate in any game or promotion offered on db365.club. This is a non-negotiable requirement, and it is enforced at every stage of the account lifecycle — from registration through to withdrawal.
Upon registration, all players confirm their age eligibility. db365 reserves the right to request identity verification documents at any time to confirm that the account holder is aged 18 or above. Acceptable documents include a Bangladesh National ID card, passport, or birth certificate. Accounts found to belong to underage individuals will be permanently closed without notice, and any funds held in such accounts will be handled in accordance with applicable regulations.
Parental Controls
If you share a device or computer with minors in your household, we strongly recommend installing third-party parental control or website-filtering software to prevent children from accessing online gambling platforms. Several free tools are available for Android, iOS, and desktop operating systems that can block access to gambling websites by category. db365 cannot enforce device-level restrictions, so this responsibility lies with the adult account holder.
Recognising Problem Gambling
Problem gambling can develop gradually and often goes unnoticed until it begins to affect daily life, relationships, and finances. Recognising the early warning signs is the first and most important step toward getting back in control. The following indicators may suggest that gambling has become more than recreational entertainment.
Spending more money on gambling than you originally planned or can realistically afford.
Chasing losses — continuing to bet in an attempt to win back money you have already lost.
Feeling restless, irritable, or anxious when not gambling or when attempting to reduce your play.
Lying to family members, friends, or colleagues about the time or money spent on gambling.
Borrowing money, selling possessions, or taking loans to fund gambling activity.
Neglecting work, education, family obligations, or personal health because of time spent gambling.
Using gambling as a way to escape stress, anxiety, depression, or difficult personal situations.
Failed attempts to cut back or stop gambling despite recognising it is causing harm.
Responsible Gaming Tools
db365 provides every registered player with a suite of built-in responsible gaming tools accessible directly from the account dashboard. These tools are designed to help you maintain control over your gambling activity at all times — before a problem develops, not just after.
Deposit Limits
Set a maximum amount you can deposit per day, week, or month in BDT. Once the limit is reached, no further deposits are accepted until the period resets. Limit reductions take effect immediately; increases require a 24-hour cooling-off period.
Session Time Limits
Define the maximum duration of a single gaming session. Once your time limit is reached, you will receive a prominent on-screen reminder and the option to end your session. This tool prevents unintended extended play.
Loss Limits
Specify the maximum amount you are willing to lose within a defined time period. When your loss limit is reached, your account will be temporarily restricted from further wagering until the period resets.
Cool-Off / Time-Out
Take a short break from the platform ranging from 24 hours to 6 weeks. During the cool-off period, your account remains open for review but all betting and deposit functions are disabled. No marketing communications will be sent during this time.
Self-Exclusion
Request a full account suspension for a minimum of 6 months or permanently. During self-exclusion, your account cannot be reactivated, no deposits are accepted, and all promotional communications are stopped immediately.
Reality Check Reminders
Set periodic pop-up reminders that appear during your gaming session, showing you how long you have been playing and how much you have wagered. These reminders help you stay aware of your activity in real time.
Self-Exclusion Programme
Self-exclusion is the most comprehensive protection tool available on db365. It is designed for players who feel their gambling has become unmanageable and wish to take a definitive break from the platform. When you activate self-exclusion, the effect is immediate and comprehensive — your account is suspended, all deposit and wagering functions are disabled, and db365 will not send any promotional emails, SMS messages, or bonus offers during the exclusion period.
Available Exclusion Periods
- 6 Months: A medium-term break suitable for players who want significant time away from the platform but plan to revisit their situation after six months.
- 1 Year: A longer exclusion period recommended for players experiencing persistent difficulty controlling their gambling habits.
- 5 Years: An extended exclusion for players who recognise a serious problem and need long-term protection from online gambling.
- Permanent / Lifetime: A permanent, irreversible closure of the db365 account. This option is recommended for players who have decided gambling is no longer suitable for them. A permanent self-exclusion cannot be reversed under any circumstances.
How to Apply for Self-Exclusion
- Log in to your db365 account and navigate to Account Settings > Responsible Gaming > Self-Exclusion.
- Select your preferred exclusion duration and confirm your identity with your registered mobile number or email.
- The exclusion takes effect within minutes of confirmation.
- Alternatively, email [email protected] with the subject line "Self-Exclusion Request" and include your registered username and desired exclusion period. The support team processes these requests 24 hours a day.
Deposit & Spend Limits
One of the most practical and effective responsible gaming tools available on db365 is the deposit limit system. By pre-setting a cap on how much money you transfer into your account over a given period, you remove the temptation to exceed your personal budget during a losing streak or an extended gaming session.
How Deposit Limits Work
You can configure your deposit limits across three time horizons — daily, weekly, and monthly. The limit applies to the total amount deposited via all payment methods combined, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. For example, if you set a weekly deposit limit of ৳5,000, you will be unable to deposit further funds once that amount has been transferred within the current 7-day window, regardless of how much you have won or lost.
Limit Change Rules
- Reducing a limit: Takes effect immediately upon confirmation.
- Increasing a limit: Subject to a mandatory 24-hour review period before the increase is applied. This cooling-off period is in place to prevent impulsive decisions made during a losing session.
- Removing a limit entirely: Treated as a limit increase — a 24-hour delay applies.
Wager and Loss Limits
In addition to deposit limits, db365 offers separate wager limits (capping the total amount staked in a period) and loss limits (capping how much you can lose before play is temporarily suspended). These can be set independently or in combination with deposit limits for comprehensive budget control. All limit settings are accessible from Account Settings > Responsible Gaming.
Session & Time Management
Time can pass quickly during an engaging gaming session. db365's time management tools are designed to keep you aware of how long you have been playing and to prompt healthy breaks before sessions become excessive. These features operate in the background and surface as non-intrusive reminders — keeping you informed without disrupting your enjoyment.
Session Time Limits
Set a maximum duration for any single gaming session — from as little as 30 minutes to several hours. When your session limit is reached, a full-screen notification appears showing your session duration, total amount wagered, and your net result for the session. You then have the choice to end the session immediately or acknowledge the reminder and continue with the session timer reset. This transparency ensures you always have complete awareness of your activity.
Reality Check Notifications
Configure periodic pop-up reminders to appear every 30, 60, or 90 minutes during active play. Each reminder displays:
- Total time played in the current session (Bangladesh Standard Time, UTC+6)
- Net wagered amount for the session in BDT
- Current account balance
- Option to end session, set a new time limit, or dismiss and continue
Night-Time Play Restrictions
Players who find themselves frequently playing during late-night hours can optionally set a daily play curfew — specifying hours during which their account is inaccessible for wagering (for example, between 12:00 AM and 7:00 AM BST). This feature is particularly useful for players who find that fatigue during late-night sessions leads to poor decision-making.
Support Resources
If you feel that gambling has become a problem — for yourself or someone you care about — help is available. Below are guidance resources and our in-house support contact. You are never alone in dealing with gambling-related difficulties.
db365 Support Team
Our responsible gaming support staff are available 24 hours a day, 7 days a week. Reach out via email at [email protected] with the subject line "Responsible Gaming Support". We will respond within 2 hours and connect you with the right resources immediately.
Talk to Someone You Trust
Sometimes the most effective first step is an honest conversation with a trusted friend, family member, or community leader. Sharing your concerns with someone who knows you can provide perspective, accountability, and emotional support during a difficult period.
Professional Counselling
Behavioural counsellors and mental health professionals in Bangladesh can provide structured support for gambling-related difficulties. Consider reaching out to mental health organisations in Dhaka, Chittagong, Sylhet, or your local area for face-to-face or online counselling services.
Tips for Safer Play
Responsible gambling comes down to maintaining control, setting clear boundaries, and treating wagering as one leisure activity among many — not a primary source of income or emotional relief. The following guidelines represent best practices for maintaining a healthy relationship with online gambling on db365.
- Set a budget before you play — decide in advance how much you are willing to spend in a session and treat that amount as the cost of entertainment, not an investment.
- Never gamble with money you cannot afford to lose — only use discretionary income. Rent, utility bills, food, and family expenses must always come first.
- Do not chase losses — every bet has an independent outcome. Increasing your stakes to recover losses is one of the fastest paths to problem gambling.
- Take regular breaks — log out and step away at regular intervals. Fatigue impairs judgement and leads to decisions you may regret.
- Balance gambling with other activities — maintain a healthy mix of social activities, outdoor pursuits, family time, and hobbies to avoid gambling becoming your primary source of entertainment.
- Avoid gambling when emotional — playing while stressed, upset, intoxicated, or under significant financial pressure dramatically increases the risk of reckless decision-making.
- Understand how games work — all casino games carry a house edge. Slots, live casino, and crash games are designed for entertainment; long-term profit is not a realistic expectation.
- Use the tools available to you — deposit limits, session timers, and reality check reminders are there for a reason. Activating them before you need them is far more effective than requesting help mid-crisis.
- Keep track of your play history — db365 provides a full transaction and session history in your account dashboard. Review it periodically to stay honest about your habits.
- Respect Eid, Pohela Boishakh, and other festive periods — high-spirits occasions can lead to impulsive spending. Set stricter limits during festive seasons to keep celebrations positive.
Stay in Control on db365
Now that you know the tools available, enjoy db365 cricket betting, slots, and live casino with confidence — backed by a platform that genuinely puts player welfare first.